Susan Cook – Working at Isett


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Susan’s Experience Working at Isett

Susan Cook is a Staff Engineer in Isett’s Mechanical/Electrical/Plumbing & Fire Protection department.

What was the path that brought you here?
In January 2019, I joined as an intern through an opportunity I learned about from a neighbor who worked here. Isett wasn’t actively hiring when I graduated, so I took a job in robotics engineering. It just wasn’t the same environment or culture that I experienced during my internship at Isett. Fortunately, the HR department reached out when an opportunity arose, and I’ve been here ever since.

What do you enjoy most about working at Isett?
I enjoy working in the office and having real social, human interactions, plus all the summer picnics and get-togethers. I also like participating in volunteer events for our community, such as Habitat for Humanity’s She Nailed It!, Let’s Build Construction Camp for Girls, and occasional STEM nights at the Emmaus Public Library.

How has your role evolved since you started here?
My role began with a lot of domestic sanitary plumbing engineering. Lately, I’ve been working on HVAC design for schools, medical office buildings, offices, and warehouses. I’ve been given larger design projects and work through a lot of technical calculations.

Do you have a favorite project that you worked on?
I had the chance to design some of the MEP&FP systems for our headquarters building, including some of the plumbing. HVAC design, natural gas/med gas, and fire sprinkler systems are my wheelhouse. Every project is like a puzzle. The architect does the borders, and we fill in the center. One of the most memorable projects was the Elmwood Park Zoo Welcome Center. I was responsible for much of the fit-out design for that project and had the chance to work both onsite and offsite.

How would you describe the company culture and your team?
Dynamic – We all do something different but work towards the same goal.
Evolving – We are growing and changing with new and expanded services but staying true to ourselves and the company.

What initiatives or activities does the company offer to foster a sense of community?
There’s a lot of collaboration between our offices. In my role, I often get to be onsite for projects in the field, visiting the places where we’ve performed the design. We also have designated volunteer time that we’re allowed to use each year, and we’re encouraged to be a positive force in the community.

How does Isett live out its values?
Obviously, the job is important, but the company understands that sometimes other priorities come up, like pet and family emergencies. Despite our growth, we haven’t lost sight of that human touch.

What are some of your hobbies outside of work?
I ride horses (I have since I was 5) and keep honeybees and chickens